Cisco Headend System Release 2.7 Installation Guide

 

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10  Perform the System Validation Tests found in the installation and upgrade 

documentation for your system release version to verify the functionality and 

performance of the set-tops in your system. 

11  Over the next few days, check the individual modulators to verify that they 

received the new code. 

 

Sessions that exist on xOD or VOD MQAMs that were upgraded will be interrupted 

and, in most cases, will recover. If the sessions do not recover, choose one of the 

following options: 

 

Exit the xOD or VOD application (stop the xOD or VOD program), and then 

restart the application and the xOD or VOD stream by resuming the playback of 

the “in progress” purchase. 

 

Change to a different channel, and then back to the previous channel. Restart the 

application and the xOD or VOD stream by resuming the playback of the “in 

progress” purchase. 
Note: This procedure will vary depending on the application you are using. 

Important: Due to load balancing and traffic, it is difficult to determine if all 

MQAMs are functioning properly. For this reason, you should monitor these 

modulators for a few days following this upgrade to verify that Session and Program 

Counts are increasing and/or decreasing (whichever is applicable) as new xOD or 

VOD sessions are created. 
Note: After the upgrade is complete, perform the System Validation Tests found in 

the installation and upgrade documentation for your system release version to verify 

the functionality and performance of the set-tops in your system. If new or 

unexpected errors occur, contact Cisco Services.