Cisco Headend Digital Broadband Delivery System User Guide
Understand the Data in the Doctor Report Fields
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generate data rate errors. Refer to one of the previously mentioned documents
for assistance in setting data rates.
for assistance in setting data rates.
Note: The dataCarousel processes are referred to as dataPump processes in SR 1.4
and later.
and later.
IPG Collector Report
The data in the IPG Collector Report field reports on the success or failure of the last
running of the IPG Collector process.
running of the IPG Collector process.
Important: If your data reveals that the IPG Collector failed to run, verify that you
can log on to the site of your content provider. You may have network issues that
prevent the IPG Collector from running.
can log on to the site of your content provider. You may have network issues that
prevent the IPG Collector from running.
IPG Data Files
The data in the IPG Data Files field verifies that the number of days of IPG data files
on the system matches the number specified in the ipgcollectconfig table in the
database. Additionally, the data in the IPG Data Files field reports the size of the IPG
data files.
on the system matches the number specified in the ipgcollectconfig table in the
database. Additionally, the data in the IPG Data Files field reports the size of the IPG
data files.
Rovi Note: Ignore errors at sites that run the Rovi resident application.
Important: Note these important points about errors in the IPG Data Files field:
You may not have your IPG services mapped correctly.
Your content provider may not be providing you with data for the channels you
need.
need.
The content provider may be posting files after your IPG Collector runs. You
may need to reschedule the time you run the IPG Collector.
may need to reschedule the time you run the IPG Collector.
If IPG data files are smaller than expected, your IPG provider probably did not
create or post your files correctly. Contact your IPG provider.
create or post your files correctly. Contact your IPG provider.
Finally, run the ipgCollector manually. Then, use the appControl utility to stop
and restart the ipgServer process on the Application Server.
and restart the ipgServer process on the Application Server.
Note: IPG data files typically are large files (100 KB). Small files are therefore
flagged as errors.
flagged as errors.