Cisco Headend System Release 2.7 Installation Guide

Page of 60
 
 
4023373 Rev B 
iii 
 
Contents 
About This Guide 
v
 
Introduction ................................................................................................................. v 
Scope ............................................................................................................................. v 
Audience ...................................................................................................................... v 
Document Version ...................................................................................................... v 
Preparing to Install the Software 
1
 
Information You Should Know .............................................................................................. 2 
What Are the Site Requirements? ............................................................................. 2 
What Skills and Expertise Are Required? ............................................................... 2 
When Is the Best Time to Upgrade the Software? .................................................. 2 
Pre-Installation System Checks .............................................................................................. 3 
Identify and Locate the Version of SAIapsrv Currently Installed ....................... 3 
Run the Doctor Report ............................................................................................... 4 
Back Up the File Systems ........................................................................................... 5 
Back Up the Database ................................................................................................. 5 
Verify DBDS Stability ................................................................................................. 6 
Suspend the Billing System and Other Third-Party Applications ....................... 8 
Find Out When the IPG Collector Will Run ............................................................ 8 
Stop System Components ..................................................................................................... 10 
Stopping System Components ................................................................................ 10 
Stopping RNCS Processes (If Necessary) .............................................................. 10 
Stopping Spectrum NMS ......................................................................................... 13 
Stopping SARA Server Processes ........................................................................... 15 
Stopping the cron Jobs on the SARA Server ......................................................... 16 
Stopping the DNCS Processes ................................................................................. 17 
Stopping the cron Jobs on the DNCS ..................................................................... 18 
Ensuring No Active Database Sessions on the DNCS ......................................... 19 
Back Up the appdb Database ............................................................................................... 21 
Installing the Software 
23
 
Install the SARA Server Software ........................................................................................ 24 
Before You Begin ....................................................................................................... 24 
Installing the Software ............................................................................................. 24 
Verify SARA Server Versions ............................................................................................... 27 
Introduction ............................................................................................................... 27 
Verifying SARA Server Software Versions ........................................................... 27