Cisco Headend Digital Broadband Delivery System User Guide
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Configuring SARA to Enhance Your Subscribers’ Experience
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Overview,
Continued
You use the SARA Application Server to set up and send a DHCT configuration to
the appropriate set-tops in any of the following ways:
•
•
For all set-tops in the network (global configuration)
•
For a single set-top (addressable configuration)
•
For all set-tops in a specific hub (hub configuration)
•
During the staging process, so that all set-tops receive the default configuration
when they are staged (staging defaults)
This chapter provides a brief description of the options you can configure for SARA
by functional area. This chapter also provides information to help you choose the
best method for sending a configuration (global, addressable, by hub, or staging
defaults).
Use the form in Appendix B to fill in the configuration options that you have made
Use the form in Appendix B to fill in the configuration options that you have made
for your system. You can keep the form as a handy reference.
Coordinate With Your Billing System
You can send some operating parameters (such as PIN numbers) to the set-top
through either a DHCT configuration or through the billing system. To avoid
sending conflicting instructions to the set-tops, be sure to coordinate with your
billing system administrator on how you want to set up the operating parameters.
A Note About DNCS Settings
Policy decisions that you make for Global Defaults affect the choices that you will
see for Staging Defaults and set-top menus. The main distinction is whether a control
is made visible to the subscriber or hidden from the subscriber. For any setting that
you hide from the subscriber, the operation is determined by the setting in the Set
Up Global DHCT Configuration window. For any setting that you make visible to
the subscriber, a default must be established in the Set Up Staging Defaults windows
so that the desired operation occurs for those subscribers who have not accessed
these settings.
Note: There are some exceptions to these general guidelines that are noted in the
Note: There are some exceptions to these general guidelines that are noted in the
sections where they occur.
SAM Service Updates
The time it takes to update a SAM service is configurable at the DNCS. The default
value is 10 minutes. For more information on setting the SAM service update time,
go to the online Help on the DNCS and select SAM.