Cisco Headend System Release 2.7 Maintenance Manual
Contents
iv
4024836 Rev D
Chapter 5 Troubleshooting
113
Overview ............................................................................................................................... 114
Staging Failures .................................................................................................................... 115
DHCT Errors ......................................................................................................................... 116
Send Instant Hits .................................................................................................................. 126
OS and ResApp Downloads ............................................................................................... 127
PowerKEY/EA Issues ......................................................................................................... 131
CableCARD Module Errors ................................................................................................ 135
Chapter 6 Customer Information
137
Appendix A Bootloader LED Error Codes
139
Bootloader Error Codes for Multi-Segment-LED DHCTs .............................................. 140
Bootloader Error Codes for Three-LED DHCTs .............................................................. 146
Bootloader Error Codes for Single-LED DHCTs ............................................................. 152
Appendix B CDL Error Codes
157
Introduction .......................................................................................................................... 158
CDL Error Codes Table ....................................................................................................... 159
Appendix C CableCARD Module Validation Status Codes
163
Introduction .......................................................................................................................... 164
CableCARD Module Validation Status Codes Table ...................................................... 165
Appendix D Host - CableCARD Module Interface Errors
167
Introduction Host CableCARD Interface Errors ............................................................. 168
Host - CableCARD Module Interface Errors Table ......................................................... 169
Appendix E Staging Toolkit
185
Overview ............................................................................................................................... 186
Remote Controls ................................................................................................................... 187
Activating the Staging Toolkit for DHCTs with Alphanumeric LEDs ........................ 188
Activating the Staging Toolkit for DHCTs with Single or Triple LEDs ....................... 189
Index
191