Cisco Headend System Release 2.7 Installation Guide

 

4042389 Rev A 

37 

 

5  Type the following command and press Enter to determine if all of the processes 

are terminated. 

ps -ef | grep dhctStatus

 

Example: 

dncs 12514 12449 0 13:50:27 pts/3 0:00 /bin/ksh 
/dvs/dncs/bin/dhctStatus

 

dncs 12556 12514 0 13:50:28 pts/3 0:01 /usr/local/bin/perl 
/dvs/dncs/bin/DhctStatus/dhctStatus.pl

 

dncs 12681 12632 0 13:50:54 pts/10 0:00 grep dhct

 

6  To kill any remaining processes, type the following command and press Enter. 

pkill dhctStatus

 

 

1  Type the following command and press Enter. A list of DNCS processes and 

process IDs display on the screen. 

ps -ef | grep signonCount

 

2  Do the results from step 1 show that the signonCount utility is running? 

 

If yes, continue with step 3. 

 

If no, you can skip the rest of this procedure. 

3  From a dncs xterm window, type the following command and press Enter. 

signonCount uninstall

 

Note:  The utility is not permanently uninstalled; it is placed back into system 
memory the next time you run the signonCount utility. 

4  Type the following command and press Enter. A list of DNCS processes and 

process IDs display on the screen. 

ps -ef | grep signonCount

 

5  To kill any remaining processes, type the following command and press Enter. 

pkill signonCount

 

6  Type the following command and press Enter to ensure all the processes are 

terminated. 

ps -ef | grep signonCount

 

7  Repeat steps 5 and 6 for any process that continues to be displayed. The system 

should only display the grep process.