Cisco Headend System Release 2.7 Installation Guide
4038415 Rev A
iii
Contents
About This Guide
v
Chapter 1 SR 2.8.2/3.8.2/4.3.2 Pre-Upgrade Procedures
1
When to Complete These Procedures ................................................................................... 3
Plan Which Optional Features Will Be Supported .............................................................. 5
Verify the Integrity of the CDs ............................................................................................... 8
Verify the Integrity of the Maintenance CD ....................................................................... 10
Check Available Disk Space ................................................................................................. 11
Back Up Modulator Control Files ........................................................................................ 12
Run the Doctor Report .......................................................................................................... 13
Examine Mirrored Devices ................................................................................................... 14
Verify DBDS Stability ............................................................................................................ 15
Obtain DNCS System Configuration .................................................................................. 16
Obtain Application Server System Configuration ............................................................ 17
Collect Network Information ............................................................................................... 18
Check SAM Timers ................................................................................................................ 20
Check CableCARD Server .................................................................................................... 21
Verify the .profile Entries ...................................................................................................... 22
Check and Record Sessions .................................................................................................. 26
Back Up the DNCS and Application Server File Systems ................................................ 27
Stop the dhctStatus, signonCount, and cmd2000 Processes ............................................ 28
Back Up Various Data Files .................................................................................................. 32
Back Up and Delete the copyControlParams File ............................................................. 33
Plan Which Optional Features Will Be Supported .............................................................. 5
Verify the Integrity of the CDs ............................................................................................... 8
Verify the Integrity of the Maintenance CD ....................................................................... 10
Check Available Disk Space ................................................................................................. 11
Back Up Modulator Control Files ........................................................................................ 12
Run the Doctor Report .......................................................................................................... 13
Examine Mirrored Devices ................................................................................................... 14
Verify DBDS Stability ............................................................................................................ 15
Obtain DNCS System Configuration .................................................................................. 16
Obtain Application Server System Configuration ............................................................ 17
Collect Network Information ............................................................................................... 18
Check SAM Timers ................................................................................................................ 20
Check CableCARD Server .................................................................................................... 21
Verify the .profile Entries ...................................................................................................... 22
Check and Record Sessions .................................................................................................. 26
Back Up the DNCS and Application Server File Systems ................................................ 27
Stop the dhctStatus, signonCount, and cmd2000 Processes ............................................ 28
Back Up Various Data Files .................................................................................................. 32
Back Up and Delete the copyControlParams File ............................................................. 33
Chapter 2 SR 2.8.2/3.8.2/4.3.2 Upgrade Procedures
35
Suspend Billing and Third-Party Interfaces ....................................................................... 37
Stop the cron Jobs ................................................................................................................... 38
Back Up the Informix Database ........................................................................................... 40
Stop Basic Backup or Auto Backup Servers ....................................................................... 42
Stop System Components ..................................................................................................... 43
Detach Disk Mirrors on the DNCS ...................................................................................... 47
Install the DNCS Software .................................................................................................... 49
Install the DNCS GUIs and WUIs ....................................................................................... 51
Install the Application Server Software .............................................................................. 52
Install Patch Software ............................................................................................................ 54
Check the SR 2.8.2/3.8.2/4.3.2 Installed Components Version ....................................... 55
Enable Optional and Licensed Features ............................................................................. 58
Verify the .profile Entries ...................................................................................................... 59
Remove Scripts That Bounce the Pass-Through Process .................................................. 62
Stop the cron Jobs ................................................................................................................... 38
Back Up the Informix Database ........................................................................................... 40
Stop Basic Backup or Auto Backup Servers ....................................................................... 42
Stop System Components ..................................................................................................... 43
Detach Disk Mirrors on the DNCS ...................................................................................... 47
Install the DNCS Software .................................................................................................... 49
Install the DNCS GUIs and WUIs ....................................................................................... 51
Install the Application Server Software .............................................................................. 52
Install Patch Software ............................................................................................................ 54
Check the SR 2.8.2/3.8.2/4.3.2 Installed Components Version ....................................... 55
Enable Optional and Licensed Features ............................................................................. 58
Verify the .profile Entries ...................................................................................................... 59
Remove Scripts That Bounce the Pass-Through Process .................................................. 62