Cisco Headend System Release 2.7 User Guide
SDV Redundancy Alarms
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SDV Server Trap 502 (1F6 Hex)
Alarm Summary:
SDV Server Heartbeat Trap
Description:
This event is sent to the SDV Manager by a secondary SDV server (operating in
standby mode) or by a primary SDV server (if redundancy is not implemented).
standby mode) or by a primary SDV server (if redundancy is not implemented).
Severity:
Status
Service Impact:
If redundancy is implemented, the primary SDV server periodically issues a
heartbeat to the backup server and not to the SDV Manager. No action is required.
heartbeat to the backup server and not to the SDV Manager. No action is required.
SDV Server Trap 504 (1F8 Hex)
Alarm Summary:
SDV Server Redundant Network Failure
Description:
This alarm occurs when the backup SDV server cannot communicate with all of its
primary servers.
primary servers.
Severity:
Major
Service Impact:
A forced or automatic protection switch cannot take place with any primary server
that the backup server cannot communicate with if this condition persists.
that the backup server cannot communicate with if this condition persists.
Check and Correct:
Possible Cause
Check and Correct Instructions
Communications problem.
1
Investigate and troubleshoot the
communications link between the
backup SDV server and the primary
SDV servers.
communications link between the
backup SDV server and the primary
SDV servers.
2
Contact Cisco Services for further
assistance.
assistance.