Cisco Headend System Release 2.7 User Guide

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Files Required for Staging 
4025012 Rev B 
 
EMM Files 
After preparing the DNCS for staging, the DNCS operator must load the EMM data 
onto the DNCS. EMMs are encrypted packets of information that carry default 
PowerKEY
®
 information and service authorizations for Tuning Adapters, set-tops, 
and CableCARD modules. EMMs let the devices use secure services. 
Obtaining EMM Files 
There are three options for obtaining the EMM data from us: 
 
FTP download 
 
EMM CD received by mail or shipping service 
 
Customer Self-Service Serial Number Tracking Application 
Refer to the Explorer Digital Home Communications Terminal Staging Guide (part 
number 734375) for more information on obtaining and loading EMM files.