Cisco Headend Digital Broadband Delivery System Release Notes
Chapter 2 Upgrading QAM Modulator Software
8
4003389 Rev B
Upgrade Process Overview
Introduction
This section provides a brief overview of the tasks you must complete to upgrade
the Model D9476 QAM Modulator with QAM software version 2.4.
the Model D9476 QAM Modulator with QAM software version 2.4.
Before You Begin
Before you upgrade to QAM software version 2.4, be sure that your system meets
the configuration specified in About QAM Software Version 2.4 (on page 2).
the configuration specified in About QAM Software Version 2.4 (on page 2).
If you will not download QAM software version 2.4 from a File Transfer Protocol
(FTP) site, make sure that you have obtained the CD QAM V2.4, part number
4013527.
(FTP) site, make sure that you have obtained the CD QAM V2.4, part number
4013527.
Important! Do not proceed with installing QAM software version 2.4 until you have
read and followed the directives in About QAM Software Version 2.4 (on page 2).
read and followed the directives in About QAM Software Version 2.4 (on page 2).
Time to Complete
When upgrading QAM modulators with QAM software version 2.4, consider the
following tasks and the amount of time required for each:
following tasks and the amount of time required for each:
Completing pre-upgrade tasks takes from 35 to 50 minutes.
Note: If you are upgrading from an FTP site, allow an additional 10 to 15
minutes to download QAM software from the FTP site. The speed of the
connection and the size of the files determine the download time.
Note: If you are upgrading from an FTP site, allow an additional 10 to 15
minutes to download QAM software from the FTP site. The speed of the
connection and the size of the files determine the download time.
Downloading QAM software version 2.4 to a QAM modulator takes about 5
minutes for each QAM modulator.
minutes for each QAM modulator.
Verifying the functionality of a QAM modulator depends on the number of
sessions that the modulator carries and takes approximately 5 to 10 minutes.
sessions that the modulator carries and takes approximately 5 to 10 minutes.
Note: It is not necessary to rebuild non-VOD sessions on the QAM modulators that
you upgrade. The non-VOD sessions are rebuilt automatically after QAM software
version 2.4 is downloaded to a QAM modulator.
you upgrade. The non-VOD sessions are rebuilt automatically after QAM software
version 2.4 is downloaded to a QAM modulator.
Subscriber Impact
When QAM modulators are reset (rebooted) during the upgrade, the services they
carry are interrupted. DHCTs will show a frozen picture or black screen until the
upgrade is complete and the DNCS has restarted all of the active sessions on the
QAM modulator.
carry are interrupted. DHCTs will show a frozen picture or black screen until the
upgrade is complete and the DNCS has restarted all of the active sessions on the
QAM modulator.