Cisco Model D-PCG1000 PowerKEY CAS Gateway Release Notes

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Upgrade Process Overview 
4009746 Rev B 
 
Subscriber Impact 
When Netcrypt Bulk Encryptors are reset (rebooted) during the upgrade, the 
services they encrypt are interrupted. DHCTs will show a frozen picture or "black 
screen" until the upgrade is complete and the DNCS has restarted all of the active 
sessions that the Netcrypt Bulk Encryptor encrypts. 
 
Impact of TVs with QAM Tuners 
When upgrading Netcrypt Bulk Encryptors to new releases of software, you must 
reset the Netcrypt Bulk Encryptors in order for the devices to download the new 
software from the DNCS. When the software download is complete, the DNCS then 
recreates any broadcast sessions that were sent to the Netcrypt Bulk Encryptors for 
encryption. 
An increasing number of TVs are being manufactured and sold with QAM tuners 
that can access services that are not properly encrypted. Therefore, as a part of the 
upgrade process, we encourage you to verify that the DNCS re-establishes 
encryption for all secure services on the modulators that receive sessions from 
upgraded Netcrypt Bulk Encryptors. This extra step ensures that no modulator that 
may be carrying content inappropriate for children can be viewed inadvertently 
when using a TV that is equipped with a QAM tuner. For additional information, 
refer to the following procedures: 
 
Verifying the Functionality of Modulators That Carry Netcrypt-Encrypted 
Broadcast Sessions
 (on page 21) 
 
Verifying the Functionality of Modulators that Carry Netcrypt-Encrypted xOD 
or VOD Sessions
 (on page 22) 
 
Process Overview 
This section provides an overview of the process required to upgrade to Netcrypt 
1.1.3. 
Important! You should only upgrade Netcrypt Bulk Encryptors to new releases of 
software if your network is running in a healthy state (for example, a system can 
boot and stage set-tops). If your network is not in a healthy state, you should not 
upgrade to the new release of software unless the new release contains a remedy to 
your system issue. 
Important! You should only upgrade Netcrypt Bulk Encryptors to new releases of software if your network is running in a healthy state (for example, a system can boot and stage set-tops). If your network is not in a 
healthy state, you should not upgrade to the new release of software unless the new release contains a remedy to your system issue.  
 
CAUTION: 
If you are upgrading more than one Netcrypt Bulk Encryptor, download the 
new software to one bulk encryptor group (for example, all bulk encryptors 
in a single rack or hub) and verify its functionality before attempting to 
download the software to another bulk encryptor group. Verifying the 
functionality of one bulk encryptor group at a time enables you to better 
isolate any failures that may occur and enables you to minimize service 
interruptions.