Cisco Model D9500 Switched Digital Video Server (NTSC and PAL) Information Guide
Product End-of-Life Notice
© 2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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End-of-Sale and End-of-Life Announcement for the
Scientific Atlanta Switched Digital Video (SDV)
Server
Scientific Atlanta Switched Digital Video (SDV)
Server
EOL8463
Cisco announces the end-of-sale and end-of-life dates for the Scientific Atlanta
Switched Digital Video (SDV) Server. The last day to order the affected product(s) is
February 12, 2013. Customers with active service contracts or active warranties will
continue to receive support from the Cisco Technical Assistance Center (TAC) as
shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones,
definitions, and dates for the affected product(s). Table 2 lists the product part
numbers affected by this announcement. For customers with active service contracts
or active product warranties, support will be available for the shown dates as stated in
the applicable service contracts or product warranty terms and conditions, even if this
date exceeds the Last Date of Support shown in Table 1.
Switched Digital Video (SDV) Server. The last day to order the affected product(s) is
February 12, 2013. Customers with active service contracts or active warranties will
continue to receive support from the Cisco Technical Assistance Center (TAC) as
shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones,
definitions, and dates for the affected product(s). Table 2 lists the product part
numbers affected by this announcement. For customers with active service contracts
or active product warranties, support will be available for the shown dates as stated in
the applicable service contracts or product warranty terms and conditions, even if this
date exceeds the Last Date of Support shown in Table 1.
Table 1.
End-of-Life Milestones and Dates for the Scientific Atlanta Switched Digital Video (SDV) Server
Milestone
Definition
Date
End-of-Life Announcement
Date
Date
The date the document that announces the end-of-sale and end-of-life of a
product is distributed to the general public.
product is distributed to the general public.
August 14, 2012
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The
product is no longer for sale after this date.
product is no longer for sale after this date.
February 12, 2013
Last Ship Date:
HW
HW
The last-possible ship date that can be requested of Cisco and/or its contract
manufacturers. Actual ship date is dependent on lead time.
manufacturers. Actual ship date is dependent on lead time.
May 13, 2013
End of SW Maintenance
Releases Date:
HW
Releases Date:
HW
The last date that Cisco Engineering may release any final software maintenance
releases or bug fixes. After this date, Cisco Engineering will no longer develop,
repair, maintain, or test the product software.
releases or bug fixes. After this date, Cisco Engineering will no longer develop,
repair, maintain, or test the product software.
February 12, 2014
End of Routine Failure
Analysis Date:
HW
Analysis Date:
HW
The last-possible date a routine failure analysis may be performed to determine
the cause of hardware product failure or defect.
the cause of hardware product failure or defect.
February 12, 2014
End of New Service
Attachment Date:
HW
Attachment Date:
HW
For equipment and software that is not covered by a service-and-support contract,
this is the last date to order a new service-and-support contract or add the
equipment and/or software to an existing service-and-support contract.
this is the last date to order a new service-and-support contract or add the
equipment and/or software to an existing service-and-support contract.
February 12, 2014
End of Service Contract
Renewal Date:
HW
Renewal Date:
HW
The last date to extend or renew a service contract for the product.
May 10, 2017
Last Date of Support:
HW
HW
The last date to receive applicable service and support for the product as entitled
by active service contracts or by warranty terms and conditions. After this date, all
support services for the product are unavailable, and the product becomes
obsolete**. Warranty duration is based on product ship dates; refer to warranty
terms and conditions for details.
by active service contracts or by warranty terms and conditions. After this date, all
support services for the product are unavailable, and the product becomes
obsolete**. Warranty duration is based on product ship dates; refer to warranty
terms and conditions for details.
February 28, 2018
HW = Hardware
OS SW = Operating System Software
App. SW = Application Software