Cisco Cisco Workload Automation 6.3 Installation Guide

Page of 194
180
Upgrading Components
Upgrading the Windows Master to 6.3
Before upgrading to 6.3, ensure that the CWA user has the right in Oracle to create triggers and sequences.
A warning message will appear in the newly upgraded scheduler.out file if a 6.X environment is running off of a 5.3.1 
license. If you wish to absolve this warning, you can regenerate the license to reflect 6.X version. This should not 
affect functionality.
It is recommended (but not required) to uninstall and reinstall the latest versions of your agents at this time.
The 6.2 and later versions of CWA (TES) have several prerequisite software components that were not required in 
earlier versions. The complete list of prerequisites is available in the section, 
. I
any of the prerequisites are not completed before installation, the upgrade procedure will not be successful.
Note: Your shortcut icons may no longer work after an upgrade. If clicking a CWA icon on the desktop does not start the 
component after upgrading, you need to recreate your CWA shortcuts.
Note: Be sure to back up your database before proceeding with this upgrade.
Upgrading the Windows Master to 6.3
Follow the steps below to upgrade Windows CWA (TES) Master from 5.3.1 or 6.x to version 6.3. 
If you have CWA (TES) 5.3.0, you must first upgrade to 5.3.1 and then you can upgrade to 6.3.
Note: Be sure to back up your database before proceeding with this upgrade.
The upgrade program upgrades both the Master and the database. The database modifications are performed when the 
Master is first started after the installation. Before upgrading, turn on diagnostic logging to collect information during the 
upgrade procedure. This precaution provides troubleshooting information if any difficulty is encountered during the 
upgrading process. 
Turn on diagnostic logging by selecting the Diagnostics option on the Logging tab of the System Configuration dialog.
Note: When upgrading the Windows Master to version 6.3, the Microsoft SQL port number in the master.props file of the 
config directory is changed to 1433 by default. If your port number is not 1433, change this setting in the master.props 
file to the port number you are using.
To upgrade the Windows Master:
1.
Complete all prerequisites in 
If your installation uses an Oracle database, your database administrator must add the following Oracle privileges to 
the CWA user account in Oracle before beginning the upgrade procedure or the upgrade will fail:
Create sequence
Create trigger
2.
Ensure that the system queue has been set to 
0
 so no new jobs will launch.
3.
If not already done, stop the Master service through the CWA Service Manager.
a.
Click Start>All Programs>Cisco Workload Automation>CWA Service Manager.
The CWA Service Manager dialog displays.
b.
Select Scheduler Master from the Service list.
c.
Click Stop.
4.
Run the setup.exe file.
5.
Click Run