Cisco Cisco Workload Automation 6.3 User Guide
222
Actions and Alerts
Alerts Procedures
This dialog contains the following elements:
Open
– Shows all alerts that have just been generated or have not yet been acknowledged or closed.
Acknowledged
– Shows all alerts that have been acknowledged.
Closed
– Shows all alerts that have been responded to and closed.
Critical
– Shows all alerts with a severity level set to critical, indicating that the console alert should be responded
to immediately.
Error
– Shows all alerts with a severity level set to error, indicating that an error occurred on the associated job.
Warning
– Shows all alerts with a severity level set to warning, warning the operator of a potentially damaging
situation regarding the associated job.
Information
– Shows all alerts with a severity level set to information, indicating that the operator should take notice
of the information given regarding the job.
Note: If
Critical
and
Error
alerts are filtered out, any associated audible alert will not sound.
Current Day
– Shows all the alerts that have been generated on the current day.
Date Range from ... to ...
– Shows all alerts generated during the time period specified.
Last ... Day(s) ...Hour(s) ...Minute(s)
– Displays all alerts generated during the specified time period.
Alerts Procedures
Acknowledging an Alert
To acknowledge an alert:
1.
From the
Navigator
pane, select
Operations>Alerts
to display the
Alerts
pane.
2.
Right-click the alert that you want to acknowledge and select
Acknowledge
from the context menu. To
acknowledge more than one alert at the same time, hold down the S
HIFT
or the C
TRL
key on your keyboard while
clicking your selections.
–or–
Double-click the alert to acknowledge to display its
Alert Detail
dialog.
3.
From the
Status
drop-down menu, select
Acknowledged
. You may also want to type notes in the
Response
field.
CWA’s auditing mechanism will log the change in status of the alert.
4.
Click
OK
to close the dialog and save the changes.
Closing an Alert
To close an alert:
1.
From the
Navigator
pane, select
Operations>Alerts
to display the
Alerts
pane.
2.
You can right-click the alert and select
Close
from the context menu or double-click the alert to display the
Alert
Detail
dialog and select the
Closed
option.