Cisco Cisco WebEx Social for Mobile User Guide
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Cisco WebEx Social Server: Getting Started Guide, Release 3.0
OL-27145-02
Get Started with Cisco WebEx Social
Click to Call
Note
This feature is available only if Cisco WebEx Social is integrated with the Cisco Unified
Communications Manager or the Cisco Web Communicator of your organization.
Communications Manager or the Cisco Web Communicator of your organization.
The click-to-call feature allows you to quickly and easily call anyone in Cisco WebEx Social with just
one click. It is available anywhere you see the phone icon, including the contact card of the person and
their profile.
one click. It is available anywhere you see the phone icon, including the contact card of the person and
their profile.
Before you Begin
•
If you are using a desktop phone (or another hardware device)—You must first select the phone
to use. Click your profile menu and select Account Settings, then select Phone control preference.
Click the radio button for the device you want to use and then click Test Call next to it to try the
service. When you had a successful test call, click Save.
to use. Click your profile menu and select Account Settings, then select Phone control preference.
Click the radio button for the device you want to use and then click Test Call next to it to try the
service. When you had a successful test call, click Save.
•
If you are using the Cisco Call Plug-in (Cisco Web Communicator)—You must first install the
browser plug-in. Complete these steps to download the plug-in:
browser plug-in. Complete these steps to download the plug-in:
a.
Click the Contacts icon on the Cisco WebEx Social dock.
b.
Click the gear icon and select Call and Conversation Settings.
c.
Click the Download Plugin button.
d.
After the download has finished, quit all web browsers on your computer.
e.
Go to the folder where you saved the installer and run it.
f.
Follow the on-screen instructions to install the Call Plug-in.
Contact your System Administrator if you have any problems downloading or installing the plug-in.
To place a call:
•
To call the person using their preferred phone number, click the phone icon.
•
To call the person using one of their alternate phone numbers, hover over the phone icon and select
a different number.
a different number.
•
To dial any ad-hoc number, click the Contacts icon and enter the number in the Search field at the
bottom.
bottom.
The telephone number of the person is dialed and this dialog box appears: