Cisco Cisco WebEx Social for Mobile White Paper
About the White Paper
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© AIIM 2012 www.aiim.org / © Cisco Systems Inc. 2012 www.cisco.com
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Cisco Systems Inc.
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San Jose, CA 95134-1706
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Process Used
This report references previous AIIM survey findings, each of which is referenced within the document.
About AIIM
AIIM has been an advocate and supporter of information professionals for nearly 70 years. The association
mission is to ensure that information professionals understand the current and future challenges of managing
information assets in an era of social, mobile, cloud and big data. AIIM builds on a strong heritage of research and
member service. Today, AIIM is a global, non-profit organization that provides independent research, education
and certification programs to information professionals. AIIM represents the entire information management
community: practitioners, technology suppliers, integrators and consultants. AIIM runs a series of training
programs, including the Certified Information Professional (CIP) course.
http://www.aiim.org/Training/Certification
About the author
David Jones is a Market Analyst with the AIIM Market Intelligence Division. He has over 15 years’ experience of
working with users and vendors across a wide range of vertical markets. His experience has focused on taking
complex technologies, such as business intelligence and document management, and developing them into
commercial solutions largely in the retail, web and customer relationship management (CRM) areas. He has also
worked as a consultant providing accounting, data mining and CRM strategy and implementation solutions to blue
chip clients in the UK and Europe. David has a BSc in Computer Science, and is a qualified CIP, ECM
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© 2012
© 2012
AIIM
Cisco Systems Inc.
1100 Wayne Avenue, Suite 1100
170 West Tasman Drive
Silver Spring, MD 20910
San Jose, CA95134-1706
+1 301-587-8202
+1 408-433-9465
www.aiim.org
www.cisco.com