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Customer Case Study
1   © 2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Salem Hospital adopts Cisco UCS to 
streamline data center management and 
increase business agility.
Business Challenge 
Salem Health is a not-for-profit organization that exists to improve the health and well-
being of the people and communities of Oregon’s Willamette Valley. Its facilities include 
Salem Hospital, a regional medical center that is one of the largest of Oregon’s 58 
acute care hospitals and operates the state’s busiest emergency department.
Salem Health works to help ensure its IT infrastructure delivers the performance and 
capabilities that clinicians need to provide the best patient experiences and outcomes 
possible. The provider leveraged Cisco® Data Center Advantage and a Cisco 10 
Gigabit Ethernet fabric to upgrade its Salem Hospital data center to help ensure 
business continuity and accommodate growing data volumes from electronic medical 
records. 
Once those issues had been successfully resolved, Salem Health turned its attention to 
the performance of its primary clinical application, EPIC. The organization not only wanted 
to look at a new colocation provider, but also take further control of its applications by 
leveraging data center solutions that would help to increase performance and manageability 
in a more scalable, sustainable virtualized environment.
Hospital Transforms Data Center to 
Business Advantage 
•  Customer Name: Salem Hospital
•  Industry: Healthcare
•  Location: Salem, Oregon
•  Number of Employees: 4000
Business Challenge
•  Improve performance and availability 
of critical systems
•  Increase system manageability for 
business agility
•  Reduce costs
Network Solution
•  Built data centers with Cisco UCS 
infrastructure to support mission-
critical systems and applications
Results
•  Reduced time to provision server by 
66 percent through new virtualized 
environment
•  Cut time to reimage server from 
days to half hour; time to add new 
disk from months to day
•  Slashed annual operating 
expenditure by US$900,000 
through reduced equipment, 
licensing, and staffing costs
Executive Summary