Cisco DNCS System Release 2.8.1 3.8.1 4.3.1 User Guide

After you authorize a set-top for a service, you can try to access the service to verify that you set it up correctly.

Wait at least 15 minutes after setting up a new service to perform this test to allow the set-top time to receive
the new service information. You must also connect the set-top to a television and to an RF feed into your
network.

Testing a service takes approximately 5 to 10 minutes to complete.

Testing a service does not impact network performance. You can complete this procedure any time after the
set-top has had a chance to receive the service information (usually within 15 minutes).

Complete these steps to verify that you have successfully set up a particular service.

1.

Make sure the set-top is connected to a television and to an RF feed into your network.

2.

Make sure the set-top and television are powered on.

3.

Tune to the channel you selected when you added the service to a channel map.

4.

Does the service appear as expected?



If yes, go to step 5.



If no, go back to the appropriate service setup instructions and verify that you completed all

the procedures correctly. If you need assistance, contact Cisco Services.

5.

Is this a PPV or VOD service?



If yes, attempt to purchase an event, go to step 6.



If no, you are finished testing the service.

6.

Were you able to successfully purchase an event?



If yes, you are finished testing the service.



If no, go back to the appropriate service setup instructions and verify that you have completed

all procedures correctly. If you need assistance, contact Cisco Services.