Cisco DNCS System Release 2.8.1 3.8.1 4.3.1 User Guide

You might have previously set up a _DVI SAM service to turn off HDCP on a DVI port. However, starting with
Service Pack 2 for SR 2.2 and SR 3.2 software, support for content protection policy settings was added.
Because the _DVI SAM service cannot be used in conjunction with the software that supports content protection
policy settings, you are required to delete this service.

Complete these steps to make certain that your system does not use a _DVI SAM service and to delete an
existing _DVI SAM service, if necessary.

1.

On the DNCS Administrative Console, click the Application Interface Modules tab.

2.

Click SAM Service to open the SAM Service List window.

3.

Click the Short Description tab. If you click the Short Description tab again, the services in that

column are reordered.

4.

Do you have a _DVI service listed in the Short Description column?



If yes, highlight the _DVI service.



If no, go to step 6.

5.

Click File > Delete to delete the service. Then, click Yes to confirm that you want to delete the file.

6.

Click File > Close to close the SAM Service List window.

7.

Do you have a package already built to control only the DVI port or the HDCP function?

Important: Before you delete any _DVI SAM package be certain that the package is used specifically for
the _DVI SAM service. Do not delete a package if it is also used for other functions.



If yes, delete that package and have billing stop assigning that package to DHCTs.



If no, you have successfully deleted the existing _DVI SAM service.