Cisco Cisco Jabber Voice for iPhone Information Guide

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Customer Case Study
The wireless environment consists of two Cisco 5508 Wireless Controllers and 
seventy-six Cisco Aironet® 3500 Series Access Points. Featuring Cisco CleanAir® 
technology, these tools deliver high-performance connectivity by intelligently avoiding 
interference. This capability was particularly valuable in the FNV Bondgenoten 
headquarters, which occupies an old building with lots of structural steel, located in an 
area of intense wireless activity.
Connectivity to the WAN is enabled by Cisco 2800 Series Integrated Services Routers, 
with inbuilt firewalls for network security, while Cisco Catalyst 3750X Series Switches 
power the LANs at district offices.
The union is also piloting Cisco Jabber™, starting with 40 iPad-equipped staff 
then potentially deploying to 1000 Jabber clients. “What made Jabber better than 
the competition was its open standards,” says Sterk. “Our technical people had 
problems getting a competing package to work, because it had too many building 
blocks. We just felt that Jabber was the better product.”
Planning to use Jabber to promote videoconferencing, FNV Bondgenoten particularly 
sees the technology as useful for its constant meetings, which currently require staff 
to travel to headquarters from all over the country. Increased collaboration through 
videoconferencing will kick off with a pilot of Cisco TelePresence®. The strategy is to 
start with a simple implementation, then gradually add increased functionality.
Results
One of the main aims for FNV Bondgenoten was to reduce cost, and introducing 
wireless mobility has enabled the union to achieve that goal. “There was an excellent 
business case for our new working environment project,” says Sterk. “The cost of 
renting offices is high, but most or our people spend a lot of time out on the road, 
so it made sense to try and reduce both rent and power charges. We estimate the 
annual saving to be a minimum of four million euros.”
Introducing flexible working with iPads and Cisco wireless connectivity also increases 
staff productivity. “People always have easy access to email and documents wherever 
they are, which reduces travel back to the office,” says Sterk. “They take the iPads into 
meetings to make notes, and we also scan in documents, which cuts the use of paper 
and lowers print costs.” Furthermore, with Cisco Jabber installed on their iPads, staff 
will be able to collaborate with each other and join video conferences from virtually 
any location.
Introducing new ways of working will also enable FNV Bondgenoten to attract 
more high-caliber people. The union sees the working environment as increasingly 
important to young people, even ranking alongside salary as a reason for joining 
a company. “The best people need freedom,” says Sterk. “They want to use the 
device they prefer, and they want to work from anywhere, anytime, anyhow. With 
Cisco collaboration solutions, such as Jabber on iPads, we have created a modern 
work environment that enables us to recruit the right staff. Also, we are a union, so 
we have to look after our own employees.”
© 2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. 
 
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Joris Sterk
Consultant, Technical Infrastructure 
FNV Bondgenoten