Cisco Cisco Media Gateway Control Node Manager 2.7 Release Notes
20
Release Notes for the Cisco Media Gateway Controller Node Manager, Release 2.7(3)
OL-14230-06
Troubleshooting
Viewing the Most Recently Changed Log File
Cisco MNM log files are stored in $CEMF_ROOT/logs. You can view the most recently changed log file
with the ls -lt command.
with the ls -lt command.
Cisco MNM Log Files
If the CMNM is not working well or you have some problems with the CMNM, you could check the log
file for detail information or collect the log file to the customer support engineer. The following are
examples of Cisco MNM log files:
file for detail information or collect the log file to the customer support engineer. The following are
examples of Cisco MNM log files:
•
hostController.log (Cisco PGW 2200 Softswitch Host)
•
mgcController.log (Cisco PGW 2200 Softswitch Node)
•
trapLog.log (Incoming traps are logged here to separate them from Cisco EMF log messages that
are collected in mgcTrapProcessor.log.)
are collected in mgcTrapProcessor.log.)
Error Messages You Can Ignore
Most of the entries in the Cisco MNM log files are created by the Cisco EMF platform and are of limited
value.
value.
You can ignore the following error messages:
•
SNMP and MIB parsing errors that appear when an EM controller starts:
–
SNMP: ERROR mib.cc:1283 Mib Object is already on the tree for.
–
SNMP: ERROR mibDependencyMgr.cc:191 mibDependencyMgr.cc:196 Mib. not defined.
–
SNMP: ERROR mibParser.y:359 EXPORTS are currently ignored (;, line 8).
–
SNMP: WARN mibParser.y:1154 Name and number form OIDs are not properly implemented.
•
Database warning that appears when an EM controller is first installed:
–
general: WARN Creating Database /opt/AV3/db/mgcController.db.
•
General error messages that appear when the EM controller starts:
–
General: ERROR Unable to get event channel ID for channel.
–
General: ERROR EventChannelManager: Failed to find location for event channel.
–
General: WARN OGManager::OGManager—Unable to get deleteEventChannel from .ini file.
–
General: ERROR OGManager::processGroupClass—invalid class id.
–
General: ERROR EventChannelManager: Failed to find location for event channel ERROR
OGManager::processGroupClass—invalid class id.
OGManager::processGroupClass—invalid class id.
–
General: ERROR OGChangeEventHandler::process—could not find drep!
–
General: ERROR IdAllocatorOS: Deprecated constructor called.
–
Task: WARN PerfPollTask::createGroupsResult: group already exists.
–
mgcController: WARN Controller::initialiseController Controller is configured NOT to auto
populate tech tree on autodiscover.
populate tech tree on autodiscover.
•
Other miscellaneous errors: