Cisco DNCS System Release 2.7 3.7 4.2 Installation Guide

 

78-4003052-01 Rev G 

29 

 

There are two ways you can obtain Application Platform software from Cisco: 

 

You can choose to order a software binder. Software binders are available for 

released software and include CDs and release notes. Contact Cisco Services for 

more information on receiving a software binder. 

 

You can download the software by connecting to an FTP server maintained by 

Cisco Services. BETA software, emergency patches, and released software are 

available through the FTP server. 

The remainder of this section provides an outline for obtaining the software through 

the FTP server. If you have received a software binder, go to Install the Application 

Software Platform Release onto the DNCS (on page 31) for instructions to load the 

software from a CD. 

 

Access to the FTP server requires current FTP server site access information. This 

information is located in the software release notes. 
Important! BETA software is provided to labs which, in turn, provide a broader 

testing environment. BETA software releases are provided in their current state of 

development and are not covered under the same software license agreements as 

released software. BETA software releases should only be used on test units until the 

software is released by Cisco and approved through your organization's software 

acceptance process. 
The following procedure provides generic steps to directly download software from 

the FTP server onto the DNCS. For security reasons, many sites do not allow open 

Internet connections from the DNCS. As a result, your process might vary from the 

procedure provided. 
The software release notes provide additional information necessary to download 

software. If you have any questions about this process, contact Cisco Services. 

 

Downloading the Application Platform Software Release from the FTP Server 
1  Log on to the Cisco FTP server. 

Note: The address of the server and login information are provided in the release 

notes for the software release. 

2  Go to the directory containing the software release you are installing. 

Example: If you installing SARA 1.54.23, type one of the following: 

 

If you are outside the firewall, type cd /pub/scicare/RELEASED/SARA1.54.23 

 

If you are inside the firewall, type