Cisco DNCS System Release 2.7 3.7 4.2 Installation Guide
5-4
Reset System Processes
78-4011510-01 Rev C
Reset qamManager
Resetting the qamManager Process
This section provides the procedures for resetting the qamManager process on the
DNCS.
Note: Resetting the qamManager process involves stopping and then restarting the
Note: Resetting the qamManager process involves stopping and then restarting the
process. This is also known as “bouncing” the process.
Stopping the qamManager Process
Follow these steps to stop the qamManager process on the DNCS.
Stopping the qamManager Process
Follow these steps to stop the qamManager process on the DNCS.
1.
From the DNCS Administrative Console Status window, click Control from
the DNCS section. The DNCS Control window opens.
2.
Select qamManager, click Process, and then select Stop Process. A
confirmation window opens.
3.
Click Yes to stop the qamManager process. After a few moments, a red icon
appears next to the qamManager that indicates the process has stopped
running.
Restarting the qamManager Process
Follow these steps to restart the qamManager process on the DNCS.
Follow these steps to restart the qamManager process on the DNCS.
1.
In the DNCS Control window, select qamManager.
2.
Click Process, and then select Start Process. The indicator next to the
qamManager process changes to yellow and then to green to indicate that the
process is active and running.