Cisco DNCS System Release 2.8.1 3.8.1 4.3.1 Installation Guide
Reset the Modulators
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2 Open a remote terminal window on the EC.
3 From the EC WebUI, click EC > Network Element Provisioning > QAM.
4 Click QAM.
3 From the EC WebUI, click EC > Network Element Provisioning > QAM.
4 Click QAM.
Result: The QAM List window opens.
5 Click By Field and select All.
6 Click Show. All provisioned QAM modulators on the system can now be
6 Click Show. All provisioned QAM modulators on the system can now be
accessed.
Note: If the Security Warning dialog box opens, click Continue.
Note: If the Security Warning dialog box opens, click Continue.
7 From the QAM List window, choose a modulator.
Note: Refer to the QAM Type column to differentiate between types of
modulators.
modulators.
8 Click Reset at the bottom of the page. A confirmation message appears.
9 Click OK in the confirmation message.
9 Click OK in the confirmation message.
Result: The modulator resets.
10 Repeat steps 7 through 9 for up to three additional modulators, go to the next
step.
Important: Never reset more than four modulators at once, or you may overload
the EC.
Note: In step 12, you will have the opportunity to reset additional modulators.
Important: Never reset more than four modulators at once, or you may overload
the EC.
Note: In step 12, you will have the opportunity to reset additional modulators.
11 Wait a few minutes and type
ping [IP address]
and press Enter to ping each
modulator you just reset.
Example:
Example:
ping 192.10.2.4
Important: Be sure to use the actual IP address for the specific modulators in
your system when running this command.
Result: The ping command displays a message similar to Device is alive when
the modulator has been reset.
Note: It may take up to 5 minutes for each modulator to reset.
your system when running this command.
Result: The ping command displays a message similar to Device is alive when
the modulator has been reset.
Note: It may take up to 5 minutes for each modulator to reset.
12 Do you have additional modulators to reset?
If yes, repeat steps 7 through 11 as many times as necessary until all of your
modulators have been reset, and go to step 13.
modulators have been reset, and go to step 13.
If no, go to step 13.
13 Did you record the Program Count and the Session Count for each modulator
not used for VOD, as specified in step 1?
If yes, repeat step 1 to verify that the Program Count and Session Count
totals match what you recorded before resetting the modulators, and go to
Reset QPSK Modulators (on page 63).
Important: If the Program Count and Session Count totals do not match what
you recorded prior to resetting the modulators, call Cisco Services for
assistance.
totals match what you recorded before resetting the modulators, and go to
Reset QPSK Modulators (on page 63).
Important: If the Program Count and Session Count totals do not match what
you recorded prior to resetting the modulators, call Cisco Services for
assistance.