Cisco DNCS System Release 2.7 3.7 4.2 Installation Guide

 

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OL-31613-01 

 

CAUTION: 

You need to be in a maintenance window to complete 
the remaining procedures in this chapter, as well as in 
the following chapter. 

 

 

If you have not already done so, contact the billing vendor and ask that all 
transactions be suspended until after the upgrade is complete.  

 

All third-party utilities should be stopped for the upgrade to succeed. Consult with 
the system operator about which third party utilities may be running on the system 
and stop them. 

Important: If third party utilities are not stopped, the upgrade may fail. 

 

Follow these instructions to migrate the database from an existing system.  
1  From the dncs remote terminal window on the current EC, complete the 

following steps to stop the Application Server processes: 
a  Type the following command and press Enter. The Application Server 

processes stop. 

appStop

 

b  Type the following command and press Enter. The initd process on the 

Application Server is shut down. 

appKill

 

If applicable, from the dncs window, use the siteCmd command to access the 
RNCS EC and complete the following steps: 
a  Type the following command and press Enter. The RNCS EC processes stop. 

siteCmd [lionn hostname] lionnStop

 

b  Type the following command and press Enter. The initd process on the 

LIONN shuts down. 

siteCmd [lionn hostname] lionnKill