Cisco Cisco StadiumVision Mobile Data Sheet

Page of 4
© 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. 
Page 3 of 4
 
 
 
 
 
 
 
On-Site Sports and Entertainment Technical Engineer 
● 
Senior level engineer dedicated to StadiumVision Mobile 
● 
Highly specialized in video technologies as well as Cisco Sports and Entertainment solutions 
● 
In-depth technical knowledge of Cisco video distribution and video headend technologies 
 
 
Remote Support (TAC) 
In addition to the on-site support, Cisco provides SMARTnet remote support—twenty four (24) hours a day, seven 
(7) days a week (“24x7”) for Sports and Entertainment solutions. The remote support team performs: 
 
● 
Pre-event problem isolation and troubleshooting 
● 
Global Sports and Entertainment solution world class support 
● 
The remote support team fully backed by Sports and Entertainment escalation engineers 
 
 
Benefits
 
The Plan and Build Service helps align technology with your business requirements, accelerate your successful 
deployment, and improve your solution’s business value and return on investment. Cisco engineers with years of 
experience designing, deploying, and supporting IP and digital media deployments will assess your needs and 
work with you to help you get the most out of your migration and the day-to-day operation of your system. 
● 
Prepare a high-level design that aligns the StadiumVision Mobile solution with your specific 
business requirements. 
● 
Identify and deploy necessary infrastructure changes. 
● 
Prepare your staff by defining your operations requirements (people, processes, and tools); help lower 
operating costs and improve staff productivity. 
● 
Reduce the duration and technical risk of the deployment project by proactively identifying gaps and risks. 
● 
Accelerate the successful implementation of your StadiumVision Mobile solution by using Cisco 
best practices. 
● 
Achieve dependable performance by making sure of network uptime and operational efficiency. 
 
 
Why Cisco Services
 
Realize the full business value of your technology investments more quickly with intelligent, personalized services 
from Cisco and our partners. Backed by deep technology expertise and a broad ecosystem of partners, we enable 
you to successfully plan, build, and run your IT infrastructure as a powerful business platform. Whether you are 
looking to quickly seize new opportunities to meet rising customer expectations, improve operational efficiency to 
lower costs, mitigate risk, or accelerate growth, we have a service that can help you. 
 
For More Information
 
For more information about the Cisco StadiumVision Mobile solution and the Cisco Plan and Build Service, please 
contact  your local Cisco account representative.