Cisco Cisco Patient Connect 1.3 Release Notes

Cisco Patient Connect Release Notes

New Features and Enhancements

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IEC Restart & Reboot actions that are supported are Discharge, Admit, and TV Application.

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DTMF codes are supported when calling IVR systems that expect the patient to navigate through a
series of menus using the dialpad on the Patient view app or buttons on the pillow speaker or remote
control.

•

Patient service will assign the default language to unsupported/unrecognizable/empty language
code sent in the normalized HL7 event by the ESB HL7 handler. Everything else downstream
remains the same and untouched.

•

Patients are registered with a food ordering system such as Computrition.

•

Phone number formatting is supported on the Cisco Interactive Experience Client (IEC).

Patient view app

The Patient view app has the following new features and enhancements:

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Interface redesign including new icons, labels, and layouts:

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(Optional) Do not disturb icon for header that changes if enabled.

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(Optional) Phone Ringer/Silent mode icon for header that changes if ringer is disabled.

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(Optional) Patient Presence icon for header that changes if presence changes. Requires Cisco
Unified Presence Server (CUPS) installed at customer site.

–

‘Care Team Visits’ icon replaced ‘My Visitors’ icon.

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Former ‘Learn’ category divided into two new categories: ‘My Videos’ and ‘Video Library’.

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Moved ‘Relax’ category to a section under the ‘Video Library’ category.

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Restructured the Schedule page.

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Restructured the Progress page.

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Added Day 1 icons.

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Improved Food Menu display.

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Optimized Live TV controls.

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Custom message disclaimer and adaptation.

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Removal of all sample staff images and replaced with gender neutral icons.

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Removal of phone number on Profile page.

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Removal of Profile changed notification.

•

Notifications: If an application is disabled, notifications for that application will not be received on
the Patient view app.

•

Requests: Helper text added to the Requests screen.

•

Care Team Visits: Entire care staff team is displayed.

•

Food Menu:

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The ‘All category’ on the food menu screen was moved to the bottom of the list after all the
other categories.

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Food menu displays message to patient if meal list for the patient is empty.

•

Phone:

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Support for both incoming and outgoing audio-only (requirement for patient privacy) and video
calls.