Cisco Cisco StadiumVision Mobile Streamer Maintenance Manual

b. Verify that the PTP domain and PTP master candidates property configuration

is correct for your network.

2. Open your browser and navigate to one of the devices:

http://sv4k-ip-address/ptp.html

3. Enter the username and password.

4. Identify the PTP master by finding the unit that has an "offsetFromMaster" value

of 0.0.

Figure 15. Identify the PTP Master

5. Ping the master PTP device.

6. If the master is not reachable and you have configured alternate masters but they

are not reported as master after waiting for a minute, reboot one of the reachable

PTP master candidates.

NOTE: Identifying the alternate master for this step can more
easily be done if you are explicitly identifying the IP address of
alternate masters, and not using the "*" wildcard to specify
possible election of any SV-4K device on the network.

7. If a device shows that it has not synchronized, reboot the device to force

synchronization.

Troubleshooting SV-4K and DMP-2K Hardware Operation

This section identifies some of the symptoms related to problems with the SV-4K and

DMP-2K media player hardware:

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