Cisco Cisco StadiumVision Mobile Streamer Maintenance Manual

e. Test a different multicast video stream.

f. Test with local video content. If local video works, troubleshoot video headend

and/or other network problems.

g. Confirm video output setting on the SV-4K using a browser to go to:

http://sv4k-ip-address.

3. If the problem can be isolated to an SV-4K device:

a. Verify that the Pwr/Eth LEDs are on.

b. Try a different HDMI cable.

c. Test a different TV display.

d. (Advanced) Test with laptop connected to the same switch port/interface as

the SV-4K with a problem, and see if the problematic video stream can be
displayed using the open source VLC player.

Symptom: No local control when external volume strategy
configured

Troubleshooting steps:

1. Is the RS-232 cable connected? Verify the cable connections.

2. Verify the serial cable type being used against the RS-232 requirements for the

TV display (null modem [crossover] or straight through).

3. Verify that the external output strategy works on other TV displays.

4. Verify the RS-232 codes from the manufacturer against the TV display

specifications in Cisco StadiumVision Director.

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