Cisco Cisco StadiumVision Mobile Streamer Maintenance Manual
© 2012 Cisco Systems, Inc. All rights reserved.
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Step 5: The sv_msg_trace.log file contains log messages for all communication between Cisco
StadiumVision Director and the DMPs being controlled. The example below corresponds to the
channel change in step 2 (log message ID 80ecc133). The channel change button press on the
phone results in 3 commands being sent to the DMP with IP address 10.10.99.29 as follows:
StadiumVision Director and the DMPs being controlled. The example below corresponds to the
channel change in step 2 (log message ID 80ecc133). The channel change button press on the
phone results in 3 commands being sent to the DMP with IP address 10.10.99.29 as follows:
1. setKeyCode: Sends IR key code 158 to the DMP
2. setVideoChannel: Sets the video channel to udp://239.200.0.103:4000
3. setDisplayBanner: Activates the display banner for 5000 msec.
[user@user-svd1 logs]$ grep 80ecc133 sv_msg_trace.log
2011-10-31 17:37:04,522 [I/O dispatcher 9] 80ecc133 DEBUG svlog.dmp.msg - OK :
https://10.10.99.29:443 ||
<commandMessage><commandList><command><type>setKeyCode</type><version>1</version><k
eyCode>158</keyCode></command></commandList></commandMessage> || result: 200
https://10.10.99.29:443 ||
<commandMessage><commandList><command><type>setKeyCode</type><version>1</version><k
eyCode>158</keyCode></command></commandList></commandMessage> || result: 200
2011-10-31 17:37:04,729 [I/O dispatcher 10] 80ecc133 DEBUG svlog.dmp.msg - OK :
https://10.10.99.29:443 ||
<commandMessage><commandList><command><type>setVideoChannel</type><version>1</versio
n><url>udp://239.200.0.103:4000</url></command></commandList></commandMessage> || result:
200
https://10.10.99.29:443 ||
<commandMessage><commandList><command><type>setVideoChannel</type><version>1</versio
n><url>udp://239.200.0.103:4000</url></command></commandList></commandMessage> || result:
200
2011-10-31 17:37:04,954 [I/O dispatcher 11] 80ecc133 DEBUG svlog.dmp.msg - OK :
https://10.10.99.29:443 ||
<commandMessage><commandList><command><type>setDisplayBanner</type><version>1</versio
n><Mode>Active</Mode><Duration>5000</Duration></command></commandList></commandMess
age> || result: 200
https://10.10.99.29:443 ||
<commandMessage><commandList><command><type>setDisplayBanner</type><version>1</versio
n><Mode>Active</Mode><Duration>5000</Duration></command></commandList></commandMess
age> || result: 200
For further information on Cisco StadiumVision Logs, see
Common Problems
Symptom
Possible Cause
Action
The Welcome screen in a luxury
suite shows up on the wrong
display.
suite shows up on the wrong
display.
The video display is configured
incorrectly in Cisco
StadiumVision.
incorrectly in Cisco
StadiumVision.
Determine the IP address of the DMP either by looking
at the DMP or by using a Cisco IR Remote. Assure
this video display is in the correct group.
at the DMP or by using a Cisco IR Remote. Assure
this video display is in the correct group.
The channel changed
automatically in a luxury suite.
automatically in a luxury suite.
There was a state change and
the script for this event did not
specify No change for the
channel.
the script for this event did not
specify No change for the
channel.
If this is not the desired action, go to the script for this
or subsequent events and set the action to “No
Change” for the channel on this display.
or subsequent events and set the action to “No
Change” for the channel on this display.
A configuration error in Cisco
StadiumVision defines a
controller outside of this suite as
the suite controller.
StadiumVision defines a
controller outside of this suite as
the suite controller.
Correct the configuration so that only the controller in
this suite has control over the DMPs in this suite.
this suite has control over the DMPs in this suite.
The IP Phone background
graphic will not change.
graphic will not change.
The graphic is not loaded
correctly in CUCM.
correctly in CUCM.
Ensure that the graphic is in the correct format and is
loaded into CUCM in the correct location. See
loaded into CUCM in the correct location. See
Loading
the Cisco StadiumVision IP Phone Desktop Graphic