Cisco Cisco StadiumVision Mobile Streamer Maintenance Manual

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Troubleshooting and Escalation
Troubleshooting Backup Task
Owner
Issue Experienced in the Field
Event Day Operator
(EDO)
Daily Cisco StadiumVision Director backup stopped
working.
Troubleshooting/Solution
1. Confirm that the Backup scheduled task is configured in the
Management Dashboard under Tools Advanced Scheduled
Tasks
.
2. Verify that there is enough disk space.
3. Use the System State Reports tool and save all log reports.
4. Restart the Config service using the TUI.
Escalation
If the restart of the Config service does not correct the problem, contact
Cisco Technical Support and provide the logs.
Troubleshooting Cisco StadiumVision
Director by Service
shows the Cisco StadiumVision Director components that each
service manages.
Table 17. Cisco StadiumVision Service Information
Config
Control
Monitor Localctl
Hornetq
Liferay
CMS
Integration
Broker
Auto-
registration
IP
Phone
Proof
of Play
Local
Control
API
Message
Bus
Custom
Apps
SSC
External
Content
Integration
System
Configuration
Script
Control
Dynamic
Menu
Boards
Management
Dashboard
All TVs
Off
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