Cisco Cisco StadiumVision Mobile Streamer Maintenance Manual

Owner

Issue experienced in the field

Phone lost “StadiumVision Services”

Troubleshooting / Solution

1. This could be an issue with the CUCM server being unavailable on the network.

Verify the availability of the CUCM server using the Management Dashboard. You

can also run ping to verify the server health (requires SNE TAC account.)

2. Verify that the phone is subscribed to StadiumVision Services.

3. Restart the phone to pick up the Stadium Vision Services.

Escalation

Requires low-level investigation in CUCM to verify that the phone has been properly

configured. For additional information, see the

Troubleshooting Missing “SV” Services on the Phone