Cisco Cisco StadiumVision Mobile Streamer Maintenance Manual

Owner

Issue experienced in the field

EDO

Daily Cisco StadiumVision Director backup stopped working.

Troubleshooting / Solution

1. Confirm that the Backup Schedule Task is configured in the Management

Dashboard under Tools>Advanced>Scheduled Tasks.

2. Use the System State Reports tool and save all log reports. Then, restart the

Config service using the TUI.

Escalation

If the restart of the Config service does not correct the problem, contact Cisco

Technical Support and provide the logs.

Troubleshooting Backup Task