Cisco Cisco StadiumVision Mobile Streamer Maintenance Manual

Owner

Issue experienced in the field

EDO

Video asynchronization / Cisco StadiumVision Director video

delay configuration issues.

Troubleshooting / Solution

1. The problem has to do with video latency, along with sigma.ptsTimer; by default

we have set video latency to be quite low, with sigma.ptsRange setting set to

‘3000200’ and sigma.ptsTimer to 90. These Jitter Buffer values should be

configured in the Management Dashboard.

2. Push the Global MIB for all the DMPs after jitter buffer value configured in

Management Dashboard.

3. Start the game script.

Note : The Jitter Buffer size might differ for later Cisco StadiumVision Director

releases.

Escalation

Capture the DMP MIB variable and send it to Cisco Technical Support along with

Cisco StadiumVision Director version and DMP firmware version.

Troubleshooting Video Latency