Cisco Cisco Patient Connect 1.4 User Guide

Software Release 1.4

The audience for this guide is Patients.

You can use your personal mobile device to access a web-based mobile version of the Patient view 
app anywhere within the hospital. With your mobile device, you can view your messages and 
notifications, take surveys, review your schedule and goal of the day, and browse the food menu and 
video library. If you connect your mobile device to the TV, you can use it to change TV channels, 
play a video or Movie on Demand on the TV, and make phone calls on the TV.

Video playback is not supported on mobile devices. Please use the Patient view app in your room to 
watch videos and TV.

To access the Patient mobile app on your mobile device, you will need the following:

Your mobile device (e.g. iPhone, iPad, Android or Windows tablet/phone, etc.)

URL of the Patient mobile app: Ask your care team staff for the URL.

Your room-bed number, which can be found in the lower left corner of the TV screen.

Your unique 5-digit pin number: Ask the care team staff for your pin number.

On your mobile device, open a browser (e.g. Chrome or Internet Explorer) and enter the URL of the 
Patient mobile app.

Enter your room-bed number and 5-digit pin number. 

Press the Sign In button.

Press the Connect to TV button if want to use your mobile device to control the Patient view app on the 
TV. Otherwise, press the Stand-alone mode button.