Cisco Model D9479 Gigabit QAM Modulator Installation Guide
Chapter 5 Troubleshooting the GQAM
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Troubleshooting Alarm Messages
Introduction
If the front panel LCD displays an alarm condition, fails a self-test, or does not work
properly, refer to the table in this section to find and correct the cause. Some alarm
conditions may require you to contact us.
See Troubleshooting Boot Screen Error Messages (on page 104) for resolving
See Troubleshooting Boot Screen Error Messages (on page 104) for resolving
problems encountered during the start-up process.
Front Panel LCD Alarm Messages
The following table lists Alarm Messages displayed on the front panel LCD, the
default level of severity, a probable cause for the alarm, and suggestions for
correcting the alarm condition.
Notes:
Notes:
The LCD descriptions for each alarm are arranged in alphabetical order.
Alarm messages that occur for the 16 RF outputs or the four ASI input ports are
listed only once. The numbers in parentheses indicate the range of port numbers
that might be affected by the alarm.
Example: The “Input (1-5) errored MPEG packet” description corresponds to the
Input port that is affected.
LCD
Description
Alarm
Level
Probable Cause
Check and Correct
Craft event
change
Status GQAM settings were viewed or
changed from the craft port
Verify that all services are still
functioning correctly
Fans failure
(1-6)
Major Ventilation fan failure
Contact Cisco Services
Front panel
event change
Status GQAM settings were changed from
the craft port
Verify that all services are still
functioning correctly
Hardware
error
Major General-purpose hardware error or
failure
Contact Cisco Services
Input (1-5)
errored MPEG
packets
Minor Error occurred in the header of
MPEG packets as they arrived at
the indicated Input port
Contact Cisco Services