Cisco Cisco Explorer Set-top Software Version 2.1 User Guide
Subscribers Are Not Receiving Any IPG Data or IPG Data Beyond the Second Day
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Access the following
diagnostic screen.
diagnostic screen.
Evaluate the
following field.
following field.
What value do I want to see?
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Information
Information
IPG Daemon
Hexadecimal Number: located
after the "c:"—indicates the
number of days of IPG data that is
loaded on DHCT
after the "c:"—indicates the
number of days of IPG data that is
loaded on DHCT
Note: This should be a non-zero
value. If this value is 0, verify the
RF signal levels for the FDC
(QPSK) and the BFS QAM.
value. If this value is 0, verify the
RF signal levels for the FDC
(QPSK) and the BFS QAM.