Cisco Cisco Explorer Set-top Software Version 2.1 User Guide
Digital Video Status Diagnostic Screen
749244 Rev G
65
Errors, Cmd/Err, and Date.Time
Field
Name
Description
Possible Values
ISE
The number of PowerKEY errors
that have occurred
that have occurred
0—expected value
[Integer > 0]—issue with
encryption on channel
encryption on channel
Cmd/Err
The last error that occurred
[Hexadecimal number = 0]—no
errors occurred
errors occurred
[Hexadecimal number > 0]—
errors have occurred
errors have occurred
Date.Time
The time when the last error
occurred (MMDD.hhmmss)
occurred (MMDD.hhmmss)
[Date.Time]
Never—no errors occurred
Sub
Expires
Expires
The date and time that the
subscription authorizations expire
(MMDD.hhmmss)
subscription authorizations expire
(MMDD.hhmmss)
Expired—subscription has already
expired
expired
[Time]
Notes:
• Time less than 20 to 30 days
Notes:
• Time less than 20 to 30 days
into the future indicates a
problem.
problem.
• Subscription authorizations
generally expire 30 days from
the last time they were
renewed.
the last time they were
renewed.
Late Keys
8
The number of times that a
program key decryption operation
occurred after the DHCT received
the program data
occurred after the DHCT received
the program data
0—desired value
[Integer > 0]—issue with
decryption
decryption
FPM Poll
The date and time of the last FPM
request (MMDD.hhmmss)
request (MMDD.hhmmss)
[Date.Time]
Never—no request was sent
A/V Disc
The sum of the discontinuity errors
encountered on either the audio or
video streams that have occurred
since the current stream was tuned
encountered on either the audio or
video streams that have occurred
since the current stream was tuned
Note: Discontinuity errors indicate
that packets were transmitted out
of order or with a gap between
them, and indicate data loss.
that packets were transmitted out
of order or with a gap between
them, and indicate data loss.
0—desired value
[Integer > 0]—indicates an issue
n/a—tuned to an analog channel
PEI
8
The number of errors in the MPEG
stream before reaching the BIP
stream before reaching the BIP
0—desired value
[Integer > 0]—indicates an issue
n/a—tuned to an analog channel
8
Occasional changes in these values are normal. If this value is updated with each screen
update or in large steps (greater than 10) per screen update, contact Cisco Services.