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Cisco Cisco Unified Service Statistics Manager 8.5 Installation Guide

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13
 
Supported Upgrade Paths
6  
Installing Cisco Unified Service Statistics Manager
This section includes the following topics:
•
•
Table 8
Supported Upgrade Paths
To upgrade to 
Service Statistics Manager 8.5
on a system where...
You will need to do this
Operations Manager (includes Service 
Monitor) is installed
1.
If Operations Manager has not been upgraded to 8.5 yet, do this:
a.
Stop Service Statistics Manager 1.3. 
b.
Upgrade to Operations Manager 8.5. For more information, see Installation 
Guide for Cisco Unified Operations Manager 8.5(Includes Service Monitor).
c.
Configure call classification in Service Monitor 8.5. 
2.
Upgrade to Service Statistics Manager 8.5. See 
.
3.
If SSM Agent is installed on another system, such as one on which Service Monitor 
is installed, upgrade SSM Agent on that system. (Make sure that Service Monitor 
has been upgraded to 8.5 before you upgrade the SSM Agent.) See 
. 
4.
Run discovery from Service Statistics Manager; see 
. 
(Operations Manager and Service Monitor must be running for discovery to 
succeed.) 
5.
If SSM Administration Console is installed on another system, upgrade SSM 
Administration Console on that system. See 
.
Service Statistics Manager 1.3 only is 
installed
1.
If the Operations Manager system in your network has not been upgraded to 8.5 
yet, upgrade Operations Manager to 8.5. For more information, see Installation 
Guide for Cisco Unified Operations Manager 8.5 (Includes Service Monitor).
2.
If Service Monitor is installed alone on a system in your network and 
Service Monitor has not been upgraded to 8.5 yet, do this: 
a.
On the Service Statistics Manager server, stop Service Statistics Manager 1.3. 
b.
On the server where Service Monitor is installed, perform the upgrade to 
Service Monitor 8.5. For more information, see Installation Guide for Cisco 
Unified Service Monitor 8.5.
3.
Configure call classification in Service Monitor 8.5. 
4.
Upgrade to Service Statistics Manager 8.5. See 
.
5.
Upgrade the SSM Agent on the system where Operations Manager 8.5 is installed 
and on each system where Service Monitor 8.5 is installed. See 
.
6.
Run discovery from Service Statistics Manager. (See 
7.
If SSM Administration Console is installed on another system, upgrade SSM 
Administration Console on that system. See 
.