Cisco Cisco Unified Service Statistics Manager 8.7 Data Sheet

Data Sheet

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Cisco Unified Service Statistics Manager 1.2

Cisco Unified Communications

Cisco

Unified Communications Solutions unify voice, video, data, and mobile applications on fixed and mobile

networks, facilitating easy collaboration every time from any workspace.

Product Overview

Cisco

Unified Service Statistics Manager (USSM) is a component of the Cisco Unified Communications

Management Suite, consisting of Cisco

Unified Provisioning Manager (UPM), Cisco

Unified Operations Manager

(UOM), Cisco

Unified Service Monitor (USM), and Cisco Unified Service Statistics Manager. Designed specifically

for managing Cisco Unified Communications solutions, the Cisco Unified Communications Management Suite offers

comprehensive provisioning, monitoring, troubleshooting, and reporting capabilities throughout the solution lifecycle.

Cisco Unified Service Statistics Manager provides advanced statistics analysis and reporting capabilities for Cisco

Unified Communications deployments. It is an easy-to-use, web-based software product that features a variety of

advanced reports for executive, operations, and capacity-planning functions (refer to Figure 1). Cisco Unified Service

Statistics Manager provides many predefined and customizable reports that provide visibility into critical metrics,

including call volume, service availability, call quality, resource utilization, and capacity across the Cisco Unified

Communications system, including across multiple Cisco Unified Communications Manager clusters, gateways, and

related devices. It helps enable users to view information based on network, service, business, and user criteria.

Users can define service-level agreement (SLA) constructs as well as measure and verify them based on collected

unified communications statistics. Customizable report templates and automatic report invocation and scheduling

provide users with a great deal of power and flexibility.

Figure 1. Cisco Unified Service Statistics Manager User Interface

Features and Benefits

Unified Performance Statistics Analysis and Reporting

Cisco Unified Service Statistics Manager uses the data collection capabilities of Cisco Unified Operations Manager

and Cisco Unified Service Monitor to harvest and consolidate performance statistics from a variety of Cisco devices,

applications, and systems, including Cisco Unified Communications Manager, Cisco Unified Communications