Cisco Cisco Unified Service Statistics Manager 8.7 Data Sheet

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Data Sheet

Cisco Unified Service Statistics Manager 8.6

Cisco Unified Communications

Cisco

Unified Communications solutions unify voice, video, data, and mobile applications on fixed and mobile

networks, facilitating easy collaboration every time from any workspace. Part of a comprehensive solution that

includes network infrastructure, security, wireless, management, or third-party applications and lifecycle services,

Cisco Unified Communications management solutions can accelerate deployment, provide cost savings, and

enhance productivity.

Unified Service Statistics Manager Value Proposition

Cisco Unified Service Statistics Manager (USSM) helps fine-tune and optimize the Unified Communications

network deployment. It offers three key benefits to customers. First, it helps IT administrator to ensure end-user

satisfaction by offering service quality trend reports to identify patterns of emerging call quality issues, thereby

offering an opportunity to fine-tune network parameters to smooth the experience. Second, it arms IT

administrators with tools to optimize network costs by offering visibility into over- and underutilization of network

resources. Third, it helps improve productivity of IT staff by offering off-the-shelf, predefined “Top N” reports that

can be automatically generated on a scheduled basis.

Unified Service Statistics Manager Overview

Cisco Unified Service Statistics Manager provides advanced statistics analysis and reporting capabilities for Cisco

Unified Communications deployments. It is an easy-to-use, web-based software product that features a variety of

advanced reports for executive, operations, and capacity-planning functions (refer to Figure 1). Cisco Unified

Service Statistics Manager provides many predefined and customizable reports that provide visibility into critical

Unified Communications metrics, including call volume, service availability, call quality, resource utilization, and

capacity across the Cisco Unified Communications system, including across multiple Cisco Unified

Communications Manager clusters, gateways, and related devices. It helps enable users to view information

based on network, service, business, and user criteria. Users can define service-level agreement (SLA) constructs

as well as measure and verify them based on collected unified communications statistics. Customizable report

templates and automatic report invocation and scheduling provide users with a great deal of power and flexibility.

Cisco Unified Service Statistics Manager is a component of the Cisco Unified Communications Management

Suite, consisting of Cisco Unified Provisioning Manager (UPM), Cisco Unified Operations Manager (UOM), Cisco

Unified Service Monitor (USM), and Cisco Unified Service Statistics Manager. Designed specifically for managing

Cisco Unified Communications solutions, the Cisco Unified Communications Management Suite offers

comprehensive provisioning, monitoring, troubleshooting, and reporting capabilities throughout the solution

lifecycle.