Cisco Cisco Unified Service Statistics Manager 9.0 Release Notes

CSCty64488

Unified SSM does not work on a Windows 2008 
R1 64-bit server if it is installed in C:\Program 
Files (x86)\.

If Unified SSM is installed in C:\Program Files (x86)\ on 
a Windows 2008 R1 64-bit system, the processes do not 
come up after installation. Unified SSM will not work if 
it is installed in this particular location. 

Workaround:

Install Unified SSM in any folder other than Program 
Files (x86).

CSCto49905

Call volume data is lost for one day.

When Service Statistics Manager has already discovered 
the system-defined call categories available in Service 
Monitor, if you add user-defined call categories and 
rediscover Service Statistics Manager, the first day after 
discovery, data for Call Volume By Cluster and Call 
Volume by Device Pool is not available. 

Starting the next day, the data is collected.

Workaround: 

As an alternative, you can use the Traffic Summary - 
Hour of the Day report to view the data.

CSCtn80063

Some locations display no data.

Some locations show no data for CAC location 
bandwidth utilization.

Workaround: 

If SSM is deployed in co-residing mode, then restart 
SSM Agent on the SSM server. If SSM is installed in 
co-existence mode, then restart the SSM Agent on the 
OM server.

CSCtn41399

SIP trunk information is not collected.

Some trunks display no data for trunk utilization.

Workaround: 

If SSM is deployed in co-residing mode, then restart 
SSM Agent on the SSM server. If SSM is installed in 
co-existence mode, then restart the SSM Agent on the 
SM server.

CSCtj84199 

The Busy Hour information displayed in reports 
is incorrect.

The Busy Hour information displayed in the time 
aggregation reports is incorrect.

Workaround:

Use a custom graph to view the Busy Hour information.