Cisco Cisco Unified Service Statistics Manager 8.7 Data Sheet
Data Sheet
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Features and Benefits
Cisco Unified Service Statistics Manager 1.0 provides the following features and benefits:
●
Integrates with and uses the data collection capabilities of Cisco Unified Operations
Manager and Cisco Unified Service Monitor to harvest and consolidate Cisco Unified
Communications statistical information from a variety of Cisco devices and systems,
including Cisco Unified Communications Manager, Cisco Unified Communications Manager
Express (formerly known as Cisco Unified CallManager Express), Cisco Unity
®
software,
Cisco Unity Connection, Cisco Unity Express, and Cisco IOS
®
Software-based voice
gateways; the collected data stored in a consolidated database can be partitioned based on
a variety of network, service, user, and business criteria for detailed analysis and reporting.
●
Provides a variety of out-of-the-box reports on key metrics including call volume, service
availability, call quality and resource utilization across the Cisco Unified Communications
System. Cisco Unified Service Statistics Manager 1.0 provides a variety of reports for
executive, operations, and capacity planning personnel. These include:
◦
Call volume, call duration, service availability, service quality, call completion, and mean
opinion score (MOS) reports across multiple Cisco Unified Communications Manager
clusters, with capabilities to extract more information about specific clusters and time
periods (Figure 2).
Figure 2. Call Volume Report across Multiple Cisco Unified Communications Manager Clusters