Cisco Cisco Unified Provisioning Manager 8.5 Information Guide
Q&A
© 2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
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Cisco Unified Provisioning Manager 2.0
General
Q.
What is Cisco
®
Unified Provisioning Manager (UPM)?
A.
Cisco Unified Provisioning Manager is part of the Cisco Unified Communications Management Suite. Cisco
Unified Provisioning Manager provides a reliable and scalable web-based solution for managing a company’s
crucial next-generation communications services. Cisco Unified Provisioning Manager 2.0 manages the
following Cisco products:
●
Cisco
®
Unified Communications Manager
●
Cisco Unity
®
●
Cisco
®
Unified Communications Manager Express
●
Cisco Unity Express
●
Cisco Unity Connection
Features in Cisco Unified Provisioning Manager 2.0 include:
●
Single view of a subscriber and the subscriber’s services
●
Simplified management of subscribers, services, and Cisco Unified resources for day 1 and day 2
management tasks
●
Web-based provisioning interface for Cisco Unified systems
●
Domain-level delegation of day 2 subscriber changes
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Prebuilt configurations of subscriber products
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Tracking and reporting on subscriber assets
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Management of line numbers, phone sets (including Cisco IP Communicator), subscribers, and related
unified messaging components
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Definition and enforcement of configurable business policies for processing of subscriber requests
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Wizards that simplify the request interface
●
Automated interaction with Cisco Unified Communications Manager, Cisco Unity, Cisco Unified
Communications Manager Express, Cisco Unity Express, and Cisco Unity Connection for subscriber, phone,
and line creations, modifications, or deletions
●
Consolidated view and management of multiple Cisco Unified Communications Manager, Cisco Unity, Cisco
Unified Communications Manager Express, Cisco Unity Express, and Cisco Unity Connection systems
●
Autopopulation and ongoing synchronization of data from Cisco Unified Communications Manager, Cisco
Unity, Cisco Unified Communications Manager Express, Cisco Unity Express, and Cisco Unity Connection for
both system configuration and subscriber information
●
Northbound application programming interface to allow provisioning tasks to be created by external
applications. This API can be used to interface to human resources systems, Active Directory, branded
customer portals, and other OSS provisioning applications.
●
Template-based provisioning of Infrastructure configuration components within Cisco Unified
Communications Manager, Cisco Unified Communications Manager Express, and Cisco Unity Express
●
Batch order processing for any add, change, or delete supported manually in Cisco UPM