Cisco Cisco Unified Operations Manager 8.0 White Paper

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Step 2. Make sure that System Time on both machines is set to the same time zone (it will not work if they are

set to different time zones).

There must be a Peer Server Account set up in the Master and a System Identity User set up in the Slave

with the same username and password.

The self-signed certificates are present in the Master and Slave based on the information provided during

Certificate Setup. Certificate Setup is accessed from Administration > Server > Security > Single

Server Management > Certificate Setup. (Set up with Hostname/DNS name as Resolvable DNS Name

while entering the information in Certificate Setup.)

Step 3. Restart the daemons in both machines.

Step 4. Add the certificates from Master to Slave and vice versa.

You can do this through Peer Server Certificate Setup, accessed from Administration > Server >

Security > Multi-Server Trust Management > Peer Server Certificate Setup.

Step 5. In the Master, go to Administration > Device and Credentials > Administration > Mode Settings, and

set it in the Master mode.

Step 6. In the Slave, go to Administration > Device and Credentials > Administration > Mode Settings and

set it in the Slave mode and add the Master’s Hostname.

Manual Device Import

To add one or more devices individually into Operations Manager, go to Administration > Device Management >

Device Configuration > Device Selection. On the Device Selection page, you can add a single device at a time

into the system. Make sure that the Cisco Remote Serviceability Kit is installed on all Cisco Unity and Cisco Unity

Connection servers.

Device Discovery Process

Device States

●

Monitored: The device has been successfully imported and is fully managed by Operations Manager. All

devices should be in the Monitored state.

●

Partially Monitored: The Cisco Unified Communications Manager has been successfully imported in

Operations Manager, but only using SNMP. If a device is in this state, you should check the HTTP

credentials and make sure that the device becomes fully monitored. HTTP credentials are needed for

Cisco Unified Communications Manager and Cisco Unified Presence Server.

●

Monitoring Suspended: Monitoring of the device is suspended.

●

Inventory Collection in Progress: Operations Manager is probing the device. This is the initial state, when

the device is first added. A device is also in this state during periodic inventory collection. Some of the data

collectors may still be gathering device information.

●

Unreachable: Operations Manager cannot manage the device. This can occur if the device cannot be

pinged, if SNMP service is not enabled, or if the R/O community string provided is incorrect, SNMP may be

blocked.

●

Unsupported: The device is not supported by Operations Manager. IP phones discovered using a ping

sweep will be placed into this category.

The blue number in the Number of Devices column is a hyperlink that brings up device information.