Cisco Cisco Unified Provisioning Manager 8.5 Technical Manual

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Prime Collaboration Provisioning ShowTech
Collection Configuration Example
Document ID: 118709
Contributed by A.M.Mahesh Babu, Cisco TAC Engineer.
Feb 19, 2015
Contents
Introduction
Prerequisites
     Requirements
     Components Used
Configure
Verify
Troubleshoot
Introduction
This document describes ShowTech, which is a CLI tool that collects the troubleshooting information/logs for
Cisco Prime Collaboration Provisioning Manager required by Cisco Technical Assistance Center (TAC) in a
single compressed archive file. This tool is available in Provisioning Manager Version 2.0 and later.
Prerequisites
Requirements
Cisco recommends that you have knowledge of these topics:
Cisco Unified Provisioning Manager
• 
Cisco Prime Collaboration Provisioning
• 
Components Used
The information in this document is based on these software and hardware versions:
Cisco Prime Collaboration Provisioning Version 10.5
• 
WinSCP Version 5.5
• 
Note: This document also applies for Cisco Unified Provisioning Manager Version 9.x.
The information in this document was created from the devices in a specific lab environment. All of the
devices used in this document started with a cleared (default) configuration. If your network is live, make sure
that you understand the potential impact of any command.
Configure
Enable DETAIL logging:
1.