Cisco Cisco Unified Operations Manager 8.0 Information Guide
Q&A
© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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Provides visibility into key performance metrics of Cisco Unified Communications elements, such as resource
usage (CPU, memory, Media Termination Point [MTP] resources, transcoder resources), call statistics (active
calls), trunk statistics (trunk usage, port usage, gateway statistics) that aid in tasks such as troubleshooting
and capacity planning.
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Presents voice-quality alerts from information delivered by Cisco Unified Service Monitor (USM) when the
latter is deployed.
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Provides current information about connectivity and registration-related outages affecting IP phones in the
network and provides additional contextual information to facilitate the location and identification of the
IP phones.
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Facilitates tracking of Cisco Unified Communications devices and IP phone inventory, tracks IP phone status
changes, and creates a variety of reports that document move, add, and change operations on IP phones in
the network.
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Provides extensive northbound real-time notifications, using Simple Network Management Protocol (SNMP)
traps, email, and syslog notifications that facilitate integration with a higher-level entity (typically a manager of
managers). The email notifications contain context-sensitive links that let network managers quickly
determine the nature of the outage and rapidly troubleshoot the problem.
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Cisco Unified Operations Manager also features phone-based diagnostic testing using real IP phones for
phone-feature validation.
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Cisco Unified Operations Manager can use Cisco Unified Service Monitor to monitor and provide alerts on
voice-quality issues detected by the Cisco Voice Transmission Quality (VTQ) metric that is available in the
newer generations of phones (Cisco Unified IP Phone 7921, 7931, 7941, 7961, and 7971 and later) when
used in Cisco Unified Communications Manager 4.2 and later deployments.
Q.
What’s new in Cisco Unified Operations Manager 8.5?
A.
Cisco Unified Operations Manager 8.5 is a minor release and adds support for Unified Communications 8.5. It
also provides new features:
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SIP trunk utilization
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Route group utilization
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Inbound and outbound utilization and call volume report
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Drill down into individual gateway inbound and outbound utilization and call volume report
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Digital signal processor (DSP) failure detection
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Reasoning IP phone outage for scenarios such as
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Transition from/to Deep Sleep mode (EnergyWise)
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Status change due to Device Unregistered, Extension Mobility login or logout
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Performance dashboard
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New graphic chart display format
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Select a start and stop for a report period
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Export performance metrics into comma-separated value (CSV) format
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Network Address Translation (NAT) support
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1vCPU CPU and 3 GB RAM for 500 and 1000 phone installation for standalone UOM and UOM/USM
coresident
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Voice Mail Diagnostic View