Cisco Cisco Unified Operations Manager 8.0 Information Guide
Q&A
© 2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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Cisco Prime Unified Operations Manager 9.0
Q.
What is Cisco Prime
™
Unified Operations Manager (UOM)?
A.
Cisco Prime Unified
Operations Manager is part of the Cisco
®
Unified
Communications
(UC) Management Suite. It provides comprehensive monitoring for the entire Cisco
Unified Communications system, including the underlying transport infrastructure. It
discovers the UC network from a phone perspective and creates a phone layer view of all
the UC components, ignoring devices that are not part of the UC network. Cisco Prime
Unified Operations Manager provides a real-time view of the Cisco Unified
Communications system and presents the current operational status of each element. It
also provides extensive capabilities for application-level testing of telephony functions that
can be used in real time or scheduled to identify problems to help ensure that the phones
and their supporting applications are functioning correctly.
Unified Communications system, including the underlying transport infrastructure. It
discovers the UC network from a phone perspective and creates a phone layer view of all
the UC components, ignoring devices that are not part of the UC network. Cisco Prime
Unified Operations Manager provides a real-time view of the Cisco Unified
Communications system and presents the current operational status of each element. It
also provides extensive capabilities for application-level testing of telephony functions that
can be used in real time or scheduled to identify problems to help ensure that the phones
and their supporting applications are functioning correctly.
Cisco Prime Unified Operations Manager:
●
Monitors and evaluates the current operational status of all the key components of the
Cisco Unified Communications system, including the underlying transport infrastructure.
Cisco Unified Communications system, including the underlying transport infrastructure.
●
Presents the current operational status of the Cisco Unified Communications system
through the UC Opsview dashboard, fault monitor alarm display, concentrated
diagnostic views, and cluster-level connectivity views of the network. Each view
provides contextual access to look at the current alert status, historical information, and
service impact of any outages from the selected device or event.
through the UC Opsview dashboard, fault monitor alarm display, concentrated
diagnostic views, and cluster-level connectivity views of the network. Each view
provides contextual access to look at the current alert status, historical information, and
service impact of any outages from the selected device or event.
●
Increases productivity of network managers and facilitates faster trouble isolation by
providing diagnostic tools to help enable rapid troubleshooting and fault isolation:
providing diagnostic tools to help enable rapid troubleshooting and fault isolation:
◦
Through diagnostic tests, performance, and connectivity details about elements of the
Cisco Unified Communications system.
Cisco Unified Communications system.
◦
Through use of synthetic tests that replicate end-user activity and verify gateway
availability as well as other configuration aspects of the Cisco Unified
Communications infrastructure. Tests may be run on synthetic phones or real IP
phones (both Session Initiation Protocol [SIP]-based and Skinny Client Control
Protocol [SCCP]-based phones) deployed in the network.
availability as well as other configuration aspects of the Cisco Unified
Communications infrastructure. Tests may be run on synthetic phones or real IP
phones (both Session Initiation Protocol [SIP]-based and Skinny Client Control
Protocol [SCCP]-based phones) deployed in the network.
◦
Through Cisco IOS
®
IP Service-Level Agreement (SLA)-based diagnostic tests that
can be used to troubleshoot network-related issues, determine paths, and proactively
monitor voice quality across WAN links.
monitor voice quality across WAN links.
◦
Through context-sensitive links to Cisco Prime LAN Management Solution (LMS) to
provide the user with a broad and deep array of infrastructure device-level visual and
diagnostic capabilities.
provide the user with a broad and deep array of infrastructure device-level visual and
diagnostic capabilities.
●
Provides a very powerful set of dynamic phone-testing capabilities that use IP phones
(both SIP- and SCCP-based phones) in the Cisco Unified Communications system as
test probes to run dial-plan tests, acceptance tests, phone-feature tests, and more.
(both SIP- and SCCP-based phones) in the Cisco Unified Communications system as
test probes to run dial-plan tests, acceptance tests, phone-feature tests, and more.