Cisco Cisco Prime Unified Service Monitor 8.7 Release Notes

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Release Notes for 
Cisco Prime Unified Service Monitor 8.7
Cisco Prime Unified Service Monitor (Service Monitor) is a part of the Cisco Unified Communications 
Management Suite. 
Service Monitor enables you to continuously monitor active calls supported by the Cisco Unified 
Communications System. It also provides near real-time notification when the voice quality of a call fails 
to meet a user-defined quality threshold.
This document contains the following sections:
New Features
Service Monitor 8.7 adds the following:
Integration with the Top 5 Call Failure Locations dashlet of Cisco Prime Unified Operations 
Manager 8.7.
The Top 5 Call Failure Locations dashlet shows the five locations that are experiencing the most call 
failures in the last hour. 
Service Monitor aggregates and stores the Call Detail Record (CDR) data received from Cisco 
Unified Communications Manager in the database. Operations Manager fetches this data from 
Service Monitor and displays it in this dashlet. 
See Top 5 Call Failure Locations section in
 
User Guide for Cisco Prime Unified Operations 
Manager 8.7 for more information about Top 5 Call Failure Locations dashlet.