Cisco Cisco Prime Unified Service Monitor 9.0 Data Sheet

Data Sheet

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Cisco Unified Service Monitor 2.0.1

Cisco

Unified Communications is a comprehensive IP communications system of voice,

video, data, and mobility products and applications. It enables more effective, more

secure, more personal communications that directly affect both sales and profitability. It

brings people together by enabling a new way of communicating—where your business

moves with you, security is everywhere, and information is always available...whenever

and wherever it is needed. Cisco Unified Communications is part of an integrated solution

that includes network infrastructure, security, mobility, network management products,

lifecycle services, flexible deployment and outsourced management options, end-user

and partner financing packages, and third-party communications applications.

Cisco Unified Service Monitor 2.0.1 is part of the Cisco Unified Communications

Management Suite. It provides a reliable, cost-effective method of monitoring and

evaluating the quality of voice in Cisco Unified Communications solutions. It continuously

monitors active calls supported by the Cisco Unified Communications system and

provides near-real-time notification when the voice quality of a call, represented as end-

user experience expressed by a mean opinion score (MOS), fails to meet a user-defined

quality threshold. Cisco Unified Service Monitor also provides a variety of reports that

characterize the user experience as measured by the system and provides a summary of

the endpoints that are most frequently affected by voice-quality issues. Cisco Unified

Service Monitor 2.0.1 also provides the ability to set different threshold alerts based on

device types and codec types. It also incorporates support for Cisco Unified

Communications Manager 6.0 and contains reporting data export enhancements.

Product Overview

Cisco Unified Service Monitor 2.0.1 monitors, evaluates, and generates reports on user experience

metrics associated with active calls on the Cisco Unified Communications system. It provides a

comprehensive list of voice-impairment metrics useful in troubleshooting voice-quality issues. User

experience reports generated by the system also provide a listing and details of the endpoints

(phones, gateways) that are most frequently affected by voice-quality issues.

Cisco Unified Service Monitor 2.0.1 also provides the ability to set thresholds based on device

types and codec types, incorporates support for Cisco Unified Communications Manager 6.0, and

includes reporting data export enhancements.

Cisco Unified Service Monitor 2.0.1 includes the following hardware and software components:

●

Cisco 1040 Sensors, deployed close to the endpoint (IP phone, gateway, or voicemail

system), monitor and evaluate call quality and reports this information for active calls in

near real time.

●

Cisco Unified Service Monitor software operates on a Windows 2003 server platform and

receives voice-quality information from Cisco 1040 Sensors as well as from Cisco Unified

CallManager 4.2 or Cisco Unified Communications Manager 5.0 or 6.0 systems. Users can